Digital concierge for hotels and accommodation providers
Give guests one clear, mobile-friendly place for property information and services, accessible by link or QR Code without installing an app.
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What is a digital concierge?
A digital concierge is an online guest information and service hub designed to make useful property content easy to reach from a smartphone. With EasyConcierge, accommodation providers decide which sections to publish and can update them from a dedicated management panel.
Before arrival
Share the EasyConcierge link in pre-stay communications, make selected information available in advance and direct guests to online check-in.
During the stay
Guests can find opening hours, services, menus, useful links, events and contact options from their phone.
For the property
Keep information centralized and update content without reprinting paper materials.
Why EasyConcierge works as a no-download concierge
Guests do not need an app store or installation. EasyConcierge opens in the browser from a dedicated link or QR Code, while the property retains control over the content and sections shown.
Guests can open it from a direct link or QR Code, while the property controls the published information.
Frequently asked questions
Do guests need to download an app?
No. EasyConcierge is a WebApp and opens in the browser through a link or QR Code.
Can content be updated by the property?
Yes. The property can manage the published content from a dedicated management panel.
Can guests contact reception through WhatsApp?
Yes. A WhatsApp link can be configured so guests can contact the reception directly.
Can the concierge show events?
Yes. When enabled, the Events section can synchronize selected information from an external iCal/ICS calendar.
Explore EasyConcierge
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